Brazen runs SMS for established trade businesses. 98% open rate. Same-day response window. Two jobs, one channel - book repeat work from customers you already have, and auto-generate 5-star Google reviews the moment a job is marked complete.
The moment your team closes out a job in ServiceM8, Tradify, simPRO or your CRM, a short friendly SMS fires asking for a Google review. Peak recency. Peak response rate. On autopilot, forever.
Annual safety switch reminders. HVAC servicing reminders. Roof inspections after storm season. Termite inspection recalls. The cheapest jobs you'll ever book - and SMS is the only channel with the response rate to make them work at scale.
Opt-in flows on your website, quote forms and job-completion emails. Every number you send to actually wants to hear from you. Spam Act compliant. Fully owned by you.
Every send has a single goal - a rebooking, a service due, a review request. Tight copy, real offers, clear CTA. Messages customers actually act on.
SMS does two things better than anything else for trade businesses. It gets past customers to book you again for the recurring work you already know they need. And it gets them to leave a review the moment they finish a job - when they're happiest, most likely to reply, and most likely to write something glowing.
We set both up at the same time. One engine that drives repeat jobs from your database, plus a fully automated review request that fires the second a job is marked complete in your job management software. Nothing manual. Nothing forgotten. Just a steady stream of rebookings and 5-star reviews.
Most trade owners spend the bulk of their marketing budget chasing new customers. New Google Ads. New SEO. New social. All of it costing more every year as competition ramps up. And most are sitting on a goldmine they never touch - the database of homeowners they've already served.
The data is clear. It costs 5-7 times more to acquire a new customer than to book an existing one. Existing customers spend more per job. And they're far more likely to book than a cold lead. Yet most trades spend almost nothing on retention - they finish the job, send the invoice, and move on.
SMS fixes that. One message, sent at the right time, to homeowners who already trust you and already have your number saved. Easiest profit you'll ever book.
The single biggest predictor of whether a review actually gets left is timing. Ask a customer three days later, you get ignored. Ask them within 30 minutes of the job ending - while they're happy, while the result is fresh - and a huge percentage will leave a glowing review on the spot.
We hook your job management software into SMS - ServiceM8, Tradify, simPRO, AroFlo, Jobber, Housecall Pro and anything with an API or Zapier hook. The moment a job is marked complete, a friendly text fires automatically with a direct link to your Google review page.
More reviews means higher local rankings, more trust, and more homeowners calling. Compounding social proof on autopilot.
We audit your customer list, your job management system, and your existing comms. We build the opt-in flows to grow the list legally, set up the SMS platform, and write the first 90 days of campaigns and automations.
We connect everything to your job software - so annual reminders, recalls and review requests fire automatically. You don't have to remember to send anything. The system does the asking. You do the work.
Then we report on what actually matters - jobs booked, review count, list growth. Not opens and clicks.
No lock-ins. No juniors. No jargon. If we're not booking more of the right jobs on your calendar, walk away. Simple.
Month to month. Cancel any time. You stay because it's working, not because you signed a two-year deal.
The person building your strategy is the person running it. No juniors, no offshore hand-offs, no learning on your budget.
Reports show calls, leads and profit. Not impressions, not reach, not clicks that never turn into work.
Only if you send badly. We cap frequency, segment the list, and only send messages with a real reason - a safety switch reminder, a service due, a review request after a finished job. Unsubscribe rates stay tiny.
Anything with an API or Zapier hook - ServiceM8, Tradify, simPRO, AroFlo, Jobber, Housecall Pro, HubSpot, Pipedrive, Salesforce. If your software marks jobs complete, we can fire an SMS off the back of it.
Yes - under the Spam Act, with proper consent and a clear opt-out. We set you up fully compliant from day one.
Any trade with repeat customers or completed jobs - electricians, plumbers, HVAC, roofers, pest control, mechanics, cleaners. If your customers come back or could leave a review, SMS pays for itself fast.