Brazen builds review generation for established trade businesses. Reviews are the A in our VAP System - Authority. We build automated review engines that quietly stack 5-star Google reviews every week without you or your crew chasing a single customer. More reviews means higher rankings, more profile clicks, and a brand homeowners trust before the first call.
The second your team closes out a job in your CRM, we automatically fire a review request SMS to the customer. No buttons to push, no end-of-day chasing. Timing is the difference between a 5-star review and silence.
ServiceM8, Tradify, simPRO, AroFlo, Jobber, Housecall Pro, HubSpot, Pipedrive, Go High Level, Salesforce, Monday, Zoho, Square - if it has an API or a Zapier hook, we plug into it. Your team keeps working the way they already work.
Most customers ignore email. Some ignore SMS. We use both - sequenced, branded, short and on-message - to lift response rates without being annoying.
Google rewards businesses that reply, and homeowners read your responses before they call. We write on-brand reply templates for every star rating - or manage responses for you - so no review sits ignored.
For trade businesses on the Gold Coast, reviews are the single biggest trust signal you have. Homeowners searching for a plumber in Robina, an electrician in Burleigh, a roofer in Palm Beach will scroll past you in seconds if your Google reviews look weaker than the business above you. For most local searches, the top three map pack results take more than 70% of the clicks - and reviews are one of the biggest factors deciding who gets in that pack.
Reviews are the A in our VAP System - Authority. They aren't just about ego or a nice gold star next to your name. They're a direct lever for local SEO. Google ranks profiles with more recent, more frequent and higher-rated reviews above competitors. Consistent reviews aren't optional - they're the difference between owning the map for your suburb and being invisible.
The problem is most trade owners don't have time to ask. You're on the tools, running crews, quoting the next job. That's where Brazen comes in - we build the system that asks for you, follows up for you, and reports back to you, while your team stays focused on the work.
No lock-ins. No juniors. No jargon. If we're not booking more of the right jobs on your calendar, walk away. Simple.
Month to month. Cancel any time. You stay because it's working, not because you signed a two-year deal.
The person building your strategy is the person running it. No juniors, no offshore hand-offs, no learning on your budget.
Reports show calls, leads and profit. Not impressions, not reach, not clicks that never turn into work.
Yes. We never buy reviews or filter by rating before sending. We ask every customer for honest feedback and route unhappy ones to a private form so you can resolve the issue. Fully compliant.
Goes straight to you privately instead of public Google. You get a chance to fix the experience and decide whether to invite a review afterwards. Protects your rating without hiding from honest feedback.
Most trades see new 5-star reviews within the first week of launch. The engine compounds from there - more reviews, more authority, more booked jobs from the map pack.