at brazen, we plug in as your fractional coo — building the systems, sops and accountability that let the business run without the founder being in every decision. for owners stuck in the day-to-day who need to get back to leading.
we audit how work actually flows, document the sops, pick the right tools, and remove the bottlenecks that have you stuck answering the same questions every week.
weekly leadership rhythm, clear kpis per role, scorecards and 1:1s. people know what they own, what good looks like, and where they stand.
real operational dashboards — cash, margin, capacity, delivery — not gut feel. you make decisions on data, not vibes.
the goal is to give you your week back. less firefighting, more leading. we build the function so you can hire (or promote) a full-time coo when the time's right.
a consultant recommends. a fractional coo executes — embedded in your team, running the weekly rhythm, owning the outcomes alongside you.
both. gold coast based, on-site weekly for se queensland clients. remote works fine everywhere else in australia.
if you're the bottleneck on every decision, hiring drama is constant, or you can't take 2 weeks off without things falling over — it's a coo problem, not a software problem.